Technical services
A service portal that replaced four spreadsheets
Scheduling, documentation and invoicing for field service teams in one system.
Illustrative engagementsThe engagements below are representative examples of the kind of work we do. They do not describe named clients and contain no client figures.
01 — Challenge
Maintenance jobs were planned in one spreadsheet, documented in another and invoiced from a third. Technicians called the office to find out where to go next.
02 — Solution
A web application for planning, mobile job documentation with offline support, and an export to the existing accounting software. Roles and permissions mirror the real organisation; every change is logged.
03 — Technologies
- Nuxt
- Node.js
- PostgreSQL
- Offline-first PWA
- Accounting export
- Infrastructure as code
04 — Technical details
- Offline synchronisation with conflict handling for technicians without reliable mobile coverage.
- Hosted in the EU with automated, regularly tested backups.
- Documented handover so the internal IT team can operate the system.
05 — Outcome
Illustrative example. A typical result of such a project is a single source of truth for jobs and a shorter path from completed work to invoice.